HelioScope Pro (previously known as Beta) FAQ

The newest version of HelioScope is here! We are excited to welcome you to HelioScope Pro (previously known as HelioScope beta). We've added much-requested features like financial analysis and custom proposal generation. We've included answers to some of the most frequently asked questions below.

I haven't seen anything about this. How can I get access?

If you'd like access just reach out to our team by chat or at support@folsomlabs.com and we'll be happy to set you up and answer any questions.

What's different between the current HelioScope and the new HelioScope Pro?

We've added financial analysis and custom proposals. You can now create a design, set your desired financial parameters, and have proposals and reports ready to share with your team and customers.

Where can I find out more about how to take advantage of these new features?

Check out our Getting Started Guide as well as our other Help Documentation. You can also attend one of our HelioScope Pro Webinars or reach out to us on chat or at support@folsomlabs.com.

Does it cost anything to participate in HelioScope Pro?

At this time, all the functionality of HelioScope Pro is free! We're still finalizing our pricing, but when the final version launches we will be introducing a new add-on price structure to let you decide what features are important for your business. Most importantly, we're not raising prices – if you don’t need financials or custom reports our pricing will not change.

How can I switch back to the normal site?

Click on the "Switch to Current HelioScope" button in the bottom-left-hand corner of your screen.

I think I've encountered some kind of bug. What should I do?

Sorry to hear! Please reach out to us by chat or send us an email at  support@folsomlabs.com with any details and screenshots you can provide and we'll look into it and get back to you as soon as possible. 

I have some feedback I'd be willing to share. What's the best way to do so?

We're always eager to heard feedback on how HelioScope can better meet your needs. We'll be appreciative of any feedback you can provide by clicking the Give Feedback in the upper right corner of the Pro site.