Terms of Use FAQs

On June 1st, 2022 we introduced new Terms of Use and Privacy Policy changes.

Where can I find the current Privacy Policy?

https://www.aurorasolar.com/privacy_policy

Where can I find the current TOU?

https://www.helioscope.com/legal/terms

Where can I find the old Privacy Policy?

https://www.helioscope.com/legal/privacy-historic

Where can I find the old TOU?

https://www.helioscope.com/legal/terms-historic

Where can I find out more about other HelioScope plans and packages?

To find out about other HelioScope plans and packages that might better fit your business needs please reach out to sales@helioscope.com.

When did the new TOU and Privacy Policy changes go into effect? 

The new TOU and Privacy Policy were posted on June 1st, 2022.

What happens if I don’t accept the new TOU and Privacy Policy? 

Please note that you have until September 1st, 2022 to accept the new TOU and Privacy Policy. If you do not accept the new TOU and Privacy Policy, you will be locked out of your account and it will be canceled. 

Who can I speak with if I want to learn more about the changes?

Please reach out to support@helioscope.com to learn more about the changes. To find out about other HelioScope plans and packages that might better fit your business needs please reach out to sales@helioscope.com

How can I find out if my account is impacted by the changes? 

If your account is impacted by the changes, you will be contacted by a member of our team. If you have any concerns, please contact support@helioscope.com to learn more.